Recall an email – There’s nothing worse than sticking your foot in your mouth through email. You’ve made a permanent record instead of an unpleasant moment. Fortunately, an email recall option allows you to retrieve the message – ideally before it is read by your recipient. While some users may believe that such a function is exclusive to Gmail, Outlook could remember emails for years.
Outlook’s feature, like most recall tools, has significant limitations. It only works between two Outlook users on a Microsoft Exchange server, and even then, smart users may easily disable it. Fortunately, the native recall tool in Outlook isn’t the only option to remember an email.
In Outlook, how do you recall an email?
Step 1: Go to your Sent Items folder and find the email you wish to recall; it should be at the top of the list. Before proceeding to the next step, you must double-click on this email to completely open it.
Step 2: Click the Message tab on the toolbar to make it active. Then, under the Move section, click the More Move Actions button, which is denoted by a letter and an envelope, as seen below.
Step 3: From the drop-down menu, choose Recall This Message.
Step 4: If your ribbon interface is the simple version, complete these steps: Choose the Message tab, then the three-dots symbol, Actions, then Recall This Message.
Step 5: On your screen, a pop-up window displays. Delete Unread Copies of This Message or Delete Unread Copies and Replace With a New Message are your options here. You’ll also have the option of having Outlook alert you if the procedure succeeded or failed. To proceed, select your option(s) and click the OK button. Congratulations if you erased the message! Continue if you wish to replace it.
Step 6: If you choose to create a replacement, Outlook will open a new window for you to edit the message. Outlook recalls your old message and displays a notification as you compose your new email. When you’re finished editing the message, simply click the Send button.